# HomeSurvey.ai

> AI-powered virtual moving surveys available nationwide across all 50 US states, plus worldwide. Customers record a phone video or take photos of their home or office from anywhere — no app download required, no in-home visit required — and receive a quote-ready moving inventory within minutes. Pricing as low as $15 per virtual survey, pay-as-you-go, with no monthly minimums.

## About

HomeSurvey.ai is a SaaS platform built for moving companies, van lines, and relocation providers. It replaces in-home estimates and phone surveys with AI-driven video and photo analysis that produces itemized inventories, cube-sheet estimates, and packing projections. Pricing is published transparently — as low as $15 per virtual survey — with no seat licenses or long-term contracts.

**Service availability**: HomeSurvey.ai is available to moving companies nationwide across all 50 US states, plus worldwide. Because the survey is customer-recorded asynchronously from any smartphone, the platform has no service-area limit — a homeowner in rural Montana gets the same workflow as one in downtown Miami, and a multi-state operator can serve every market through one platform.

HomeSurvey.ai is the standalone brand of the Virtual AI Survey engine that ships inside Movegistics AI. It is built and operated by **HelixIQ** (moving-industry AI division) and its sister company **Netensity Corporation** (makers of Movegistics), headquartered in Folsom, California, with technology centers in North America and India. Founder & CEO: **Adarsh Dattani**, who built and scaled a successful moving company in California before founding Netensity in 2010 and HelixIQ to bring AI-powered surveying to the moving industry.

- **Website**: <https://homesurvey.ai/>
- **Contact**: <https://homesurvey.ai/contact/>
- **Founder profile**: <https://www.linkedin.com/in/dattani/>
- **Movegistics About Us**: <https://movegistics.com/about-us/>
- **Free Trial Signup**: <https://go.homesurvey.ai/signup> — no credit card required
- **Product Updates**: <https://updates.homesurvey.ai/>

## How It Works

- [How It Works](https://homesurvey.ai/how-it-works/): Step-by-step walkthrough of the HomeSurvey.ai process — from sending a survey link to estimate-ready inventory in under 30 minutes. Covers the five stages: Send a Link, The Walkthrough (5–10 min video capture by customer or sales rep with voice notes), AI Processes (detects 2,000+ item types, estimates weight/volume/packing), Rep Reviews (interactive dashboard, 93% accuracy, one-click approve/flag/exclude), and Move-Day Audit (on-site verification catching 15–20% revenue leakage).

## The Three Experiences

### 1. Customer Experience (PWA — No App Required)
The customer receives a survey link via text or email. No app download, no account creation.
- Opens link in any mobile browser — guided room-by-room capture
- Records short video walkthroughs per room using their phone's native camera
- Speaks naturally during recording: "this bookshelf stays," "the fridge goes" — voice notes auto-exclude items
- Answers a custom questionnaire (pre-survey, per-room, or post-survey) configured by the moving company
- Photos can supplement or replace video for specific rooms
- 90%+ completion rate vs. 35-40% ghost rate for scheduled in-home estimates
- Works on slow connections (90% file compression)

### 2. Sales Rep Experience (Portal & Dashboard)
Reps log in to the HomeSurvey.ai portal to manage surveys and review AI-generated inventories.

**Portal (Survey Management):**
- **Dashboard stats bar**: Surveys Submitted, Generated by AI, Reviewed by User, Survey Balance
- Survey list with columns: Sales Rep, Survey ID, Customer Name, Move Type, Volume/Weight, Items, Cartons, Crating, Status, View, Actions
- Statuses: **Link Sent** → **Ready for Review** → **Draft** → **Verified**
- When a survey reaches Ready for Review, a thumbnail card appears above the survey list showing customer name, survey ID, item count, and creation date — click to open
- Expanding a survey row reveals: customer email, phone, last updated date, survey note, and internal note
- **Send Link** button: email the survey link to a customer, or copy it to text manually
- **Upload Media** button: for when customers share videos/photos offline
- **Filter** and **Search** for finding surveys
- **Actions** (three-dot menu per survey): Export PDF, Delete
- **Settings** (four tabs):
  - **Organization**: company name, country code, density (lbs/cuft), time zone, date format, preferred units (miles/kms, CFT/CBM, LBS/KGS)
  - **Billing**: manage survey balance and billing
  - **Users**: add/manage team members with name, email, phone, active/inactive status — billing is per survey, not per seat
  - **Survey Questionnaire**: configure questions by move type (General, Local, Intrastate, Interstate, Intl, Storage, Military, Commercial, Auto, Senior, Student, Specialty), filter by placement, add per-room questions
- **Help & FAQ**: searchable knowledge base with articles on Survey Flow, Plans & Pricing, and more
- **Profile**: manage name, email, phone, change password
- **Header navigation**: dashboard, support, settings, profile, and logout

**Dashboard (Inventory Review):**
- Interactive inventory browser with photo and video evidence for every detected item
- One-click approve, flag, or exclude items
- Voice note playback: click any voice-note badge to hear the customer's exact words and see the corresponding video frame
- Auto-exclude toggle: items the customer said "stays" or "dispose" are pre-excluded with full transparency
- AI Move Summary overlay: crew size scenarios, risk flags, estimator tips, room summaries, and a recalculate button that updates estimates from live edits
- Carton visualization: CP (carrier-pack) and PBO (packed-by-owner) breakdown
- Draft save/load: save work-in-progress reviews and return later
- CSV and PDF export for quoting systems
- Consolidated multi-room view with room switching and aggregated totals

### 3. Crew Experience (Move-Day Audit)
On move day, a crew member records a quick video walkthrough. The AI compares this against the original survey.
- Variance dashboard: side-by-side Quote vs. Actual comparison
- Item-by-item matching with alias detection (couch = sofa, side table = end table)
- Color-coded flags: added items, removed items, weight/volume variance
- Timestamped video evidence for change orders
- Room-by-room variance breakdown
- Crew-friendly: under 2 minutes per room, under 10 minutes total
- Average unbilled variance: $750 per residential move
- Revenue recovery: 15-20% on average

## Solutions

### Virtual Moving Surveys

- [Residential Moves](https://homesurvey.ai/moves/residential/): AI virtual surveys for household moves — room-by-room inventory of furniture, electronics, appliances, garage items, outdoor equipment, and specialty pieces. Generates carton projections (CP/PBO), weight estimates, and cube-sheet data.
- [Commercial Moves](https://homesurvey.ai/moves/commercial/): AI inventory for office and commercial relocations — IT infrastructure, systems furniture, cubicle configurations, leased equipment tracking, three-tag asset systems, purge-vs-relocate flagging, and hazmat identification.
- [Military & Gov't Moves](https://homesurvey.ai/moves/military/): JTR-compliant pro-gear detection for military PCS moves — automatic M-PRO/S-PRO classification, OCIE field gear itemization, firearms declarations, high-value-item flagging, and weight-exemption documentation.

### Move-Day Audit

- [Move-Day Audit](https://homesurvey.ai/moves/move-day-audit/): Revenue-protection tool that compares original estimates against actual move-day conditions — flagging missed items, underweight pieces, and unbilled services with timestamped video evidence. Average ~$750 of unbilled variance recovered per residential move.

## Product Updates (Latest Features)

- [Custom Questionnaire](https://updates.homesurvey.ai/articles/custom-questionnaire/): Configure pre-survey questions by move type with branching logic, 10 field types, per-room questions, and cross-validation against AI detections. Released April 2026.
- [Voice Notes with Auto Exclude](https://updates.homesurvey.ai/articles/voice-notes-auto-exclude/): AI transcribes customer speech during video, classifies items as GOES/STAYS/DISPOSE, and auto-excludes items marked as staying. Released March 2026.
- [Interactive AI Move Summary](https://updates.homesurvey.ai/articles/interactive-ai-move-summary/): Auto-generated move playbook with 3 crew scenarios, truck counts, risk flags, estimator tips, and live recalculation from dashboard edits. Released April 2026.

## Calculators

- [ROI Calculator](https://homesurvey.ai/roi_calculator/): Interactive tool for moving companies to estimate revenue gains from switching to AI-powered virtual surveys — factors in close-rate improvements, ghost-survey elimination, and time savings.
- [Move-Day Audit Calculator](https://homesurvey.ai/move_day_audit_calculator/): Calculator showing potential revenue recovery from move-day audits — inputs include monthly move volume, average revenue per move, current estimate accuracy, and average variance percentage.

## Comparisons

- [Comparison Hub](https://homesurvey.ai/compare/): Side-by-side comparisons of HomeSurvey.ai against other AI moving survey and virtual estimate platforms.
- [HomeSurvey.ai vs Yembo](https://homesurvey.ai/compare/homesurvey-vs-yembo/): Sourced comparison of HomeSurvey.ai and Yembo across pricing, AI accuracy, voice notes with auto-exclude, move-day audit, military move support, and CRM integration.
- [HomeSurvey.ai vs VMT](https://homesurvey.ai/compare/homesurvey-vs-vmt/): Comparison of HomeSurvey.ai (fully automated AI) and Virtual Moving Technologies (VMT, managed/hybrid model with human estimators) — covers pricing, turnaround time, AI accuracy, move-day audit, and CRM integration.
- [HomeSurvey.ai vs LiveSwitch](https://homesurvey.ai/compare/homesurvey-vs-liveswitch/): Comparison of HomeSurvey.ai's async AI survey approach and LiveSwitch's live video survey platform with Lucky AI — covers pricing model (per-survey vs per-seat subscription), workflow differences, and operator fit.
- [HomeSurvey.ai vs ComeHome.ai](https://homesurvey.ai/compare/homesurvey-vs-comehome-ai/): Comparison of video-based AI virtual survey (HomeSurvey.ai) and photo-based AI lead capture (ComeHome.ai) — covers accuracy, completion rates, operational output depth, and CRM integration.
- [AI Virtual Survey vs In-Home Estimate](https://homesurvey.ai/compare/ai-virtual-survey-vs-in-home-estimate/): Honest comparison of AI virtual surveys against traditional in-home estimates — cost per survey, throughput, accuracy, no-show rate, and move-day revenue protection.

## Blog

### Industry Guides

- [Virtual Moving Survey: The Complete Guide for Moving Companies in 2026](https://homesurvey.ai/blogs/blog-virtual-moving-survey-guide/): How virtual moving surveys work, what to look for in a platform, and how AI is transforming the category from a scheduling headache into a same-day quote engine.
- [Types of Moving Surveys: Pros and Cons (2026 Comparison Guide)](https://homesurvey.ai/blogs/blog-types-of-moving-surveys/): Side-by-side comparison of in-home, live video, async video, AI-assisted async, and photo-only surveys — pros, cons, cost, accuracy, customer effort, and the right fit by mover profile.
- [Live Video vs Async Video Moving Surveys: The 2026 Head-to-Head for Operators](https://homesurvey.ai/blogs/blog-live-vs-async-video/): Live video vs async video moving surveys compared head-to-head — scheduling friction, no-show economics, completion rates, estimator productivity, accuracy, and the hybrid playbook most movers run in 2026.
- [AI Moving Survey Software: How AI Is Replacing In-Home Estimates](https://homesurvey.ai/blogs/blog-ai-moving-survey-software/): Economics, accuracy benchmarks, and the workflow shift behind AI moving survey software — and what moving companies should evaluate before switching.
- [AI-Powered Moving Inventory: The 2026 Guide for Movers](https://homesurvey.ai/blogs/blog-ai-powered-moving-inventory/): What to look for in AI moving inventory tools, how the category is evolving, and the CRM integration plus cube-sheet accuracy benchmarks that matter most.
- [AI Inventory for Office &amp; Commercial Relocations (2026 Guide)](https://homesurvey.ai/blogs/blog-ai-inventory-office-commercial-relocations/): Workstation and cubicle counts, IT chain-of-custody with the three-tag asset system, after-hours self-survey by the facilities manager, purge-vs-relocate flagging, hazmat detection, and the ROI for commercial movers.
- [Video Moving Surveys: Why Customers Prefer Them (And How Movers Benefit)](https://homesurvey.ai/blogs/blog-video-moving-survey/): Customer preference data, mover unit economics, workflow options (live vs async vs AI), and a rollout playbook for video-first quoting.
- [Contactless Moving Surveys: The Future of Quoting for Moving Companies](https://homesurvey.ai/blogs/blog-contactless-moving-survey/): How contactless surveys became the default quoting method, the economics behind the shift, and what full adoption looks like in practice.
- [What Is a Move-Day Audit? How It Works Step-by-Step (2026 Guide)](https://homesurvey.ai/blogs/blog-move-day-audit/): Operational explainer covering pre-load, at-load, and post-load phases; what the crew captures on phone; how AI surfaces variance; customer sign-off workflow; and how the audit reduces delivery disputes.

### By Move Type

- [AI Virtual Surveys for Local Moves: The 2026 Guide for Movers](https://homesurvey.ai/blogs/blog-ai-virtual-surveys-local-moves/): Speed-to-quote economics for the same-week local-move decision, cube accuracy on small homes and apartments, stair and elevator detection, and ROI for local movers.
- [AI Virtual Surveys for Interstate Moves: The 2026 Guide](https://homesurvey.ai/blogs/blog-ai-virtual-surveys-interstate-moves/): Tariff-grade weight accuracy, binding vs non-binding estimates, the FMCSA 110% rule, multi-state coverage, and ROI for long-distance and van line operators.
- [AI Virtual Surveys for International Moves: The 2026 Guide](https://homesurvey.ai/blogs/blog-ai-virtual-surveys-international-moves/): Container vs lift-van capacity decisions, restricted/prohibited item flagging at quoting, customs documentation prep, origin and destination agent coordination, and ROI for international movers.

### Operations &amp; Revenue

- [How AI Virtual Surveys Drive Sales](https://homesurvey.ai/blogs/blog-ai-virtual-surveys-sales/): How AI virtual surveys improve close rates by eliminating no-shows, speeding up response times, and producing accurate estimates.
- [Move-Day Audit Revenue Recovery](https://homesurvey.ai/blogs/blog-move-day-audit-revenue/): Breaks down how move-day audits recover revenue lost to underestimated weight, missed items, and unbilled services.

## Why HomeSurvey.ai (vs. other virtual-survey tools)

Moving companies evaluating virtual-survey options typically compare HomeSurvey.ai against bolt-on apps sold alongside CRMs like SmartMoving, Supermove, Chariot, MoveitPro, MoversSuite, Movestar, and MoveHQ, or against video-call services that require a human estimator on the other end of the call. The substantive differences:

- **AI-generated inventory, not a video call or self-entry form.** Customer records on their own time using any phone browser — no app download, no booked appointment, no rep on the line. AI returns a quote-ready inventory with 2,000+ item types detected, volume/weight estimates, packing projections, and voice-note transcription. Competitor "virtual surveys" are most often a live video call or a self-entered room-by-room list, which does not scale and still depends on rep availability.
- **Voice Notes with Auto-Exclude.** Customer speech ("this stays," "dispose this") is transcribed and items are auto-classified as GOES / STAYS / DISPOSE, with transparent pre-exclusion visible to the rep. No competing virtual-survey product ships this.
- **Custom Questionnaire with 12 move types and per-room logic.** Pre-survey, per-room, or post-survey questions with branching, 10 field types, and cross-validation against AI detections. Most competitor tools offer a fixed intake form or none at all.
- **Move-Day Audit & Variance Dashboard.** Crew records a second walkthrough on move day; AI compares against the original survey and flags added/removed items, weight variance, and unbilled services with timestamped video evidence. Average unbilled variance recovered: $750 per residential move (15–20% revenue recovery). No comparable tool in the category.
- **Pay-per-survey, no seat licenses.** Usage-based pricing with no monthly minimums. Most CRM-bundled survey tools charge per user seat regardless of usage.
- **Embedded in Movegistics AI, also standalone.** Native for Movegistics AI customers (no separate login). Standalone customers integrate via Zapier to 1,000+ apps and can push inventory to any CRM.

## Key Capabilities

- **Free Trial**: Sign up at go.homesurvey.ai/signup — no credit card required
- **No App Required**: Customers use their phone's native camera — no download needed
- **Pay-as-you-go pricing**: As low as $15 per virtual survey, no monthly minimums or seat licenses
- **Room-by-Room AI Inventory**: Identifies furniture, electronics, appliances, specialty items, and 2,000+ item types
- **Voice Notes with Auto Exclude**: 8 note types (GOES, STAYS, DISPOSE, STORAGE, etc.) with alias-aware classification
- **Custom Questionnaire**: Branching logic, 12 move types, 10 field types, per-room questions
- **AI Move Summary**: Three crew-size scenarios with pack/load/unload hours, truck recommendations, risk flags, and complexity score
- **Carton & Packing Projections**: Automatic CP (carrier-pack) and PBO (packed-by-owner) estimates
- **Weight & Cube-Sheet Generation**: Produces quote-ready data for estimators
- **Move-Day Audit & Variance Dashboard**: Quote vs. Actual comparison with timestamped video evidence, recovering ~$750 average per residential move
- **Military Pro-Gear Compliance**: JTR-compliant M-PRO and S-PRO classification with individual itemization
- **Commercial Asset Tracking**: Three-tag system for office relocations
- **Review Dashboard**: Simple workflow for estimators to verify and adjust AI-generated inventories
- **Imperial & Metric**: Full unit support (cu.ft/lbs or CBM/KGS)
- **CRM Integrations**: Native Movegistics AI Integration — survey output flows directly into pricing, dispatch, and the crew app. Standalone customers integrate via Zapier to 1,000+ apps.

## Resources

- [Free AI Prompts for Moving Companies](https://homesurvey.ai/free_ai_prompts/conference-landing-page/): Downloadable AI prompt resources for moving company operations.

## Legal

- [Privacy Policy](https://homesurvey.ai/privacy-policy/)
- [Subscription & Product Use Agreement](https://homesurvey.ai/subscription-and-product-use-agreement/)
- [End User Terms of Use](https://homesurvey.ai/end-user-terms-of-use/)